AI agent · calls

A voicebot that closes the case, not just the call

The voice agent takes claims, books appointments and makes reminder calls. It enters the outcome straight into your system and hands difficult cases to a person with a ready summary.

What the agent does during a call

Identifies the customer and the case

It checks the contract, booking or arrears in your system before it offers a solution.

Works by your rules

It decides only what we have described together, e.g. a new due date within agreed limits.

Enters the outcome

It opens a ticket, changes a booking or saves the agreement in your CRM, fleet or collections system.

Confirms the agreement

It sends a text or email with a confirmation, a payment link or a link for photos.

Hands over difficult cases

When a decision belongs to a person, it passes the case on with a call summary.

Where a voicebot works best

Where calls are repetitive and each one ends with a specific action in a system.

After-hours claims

Damage reports, breakdowns and complaints taken at any hour, with a note ready for the morning.

Reminders and collections

Calls before and after the due date, with a new date offered within agreed limits.

Booking and rescheduling

Visits, services and meetings booked in the calendar during the call.

Front line

Repetitive cases handled at once, the rest passed to a person.

Fully under control

The agent says it is an AI at the start of every call. Every step shows up in a report, and Inoro, our call analytics system, analyses the agent’s calls on the same criteria as human agents’ calls. You can try the demo agent yourself: call +48 732 128 436 and it will book a meeting with our team (it speaks Polish).

How the rollout works

  1. 1
    Process call

    You show us where you lose time or money today. Free.

  2. 2
    Analysis and offer

    We describe the process, analyse the data on our side and prepare a quote. Free.

  3. 3
    Launch

    We connect the agent to your systems, teach it the process and prepare your team.

  4. 4
    Ongoing care

    With the subscription we watch the agent’s work every day and share reports.

Frequently asked questions

Does the agent say it is an AI?

Yes. At the start of the call the agent says it is an AI assistant, as the AI Act requires. If the caller asks, it hands the case to a person.

What if the agent makes a mistake?

We monitor its work continuously, so a mistake shows up in the daily report. We find the cause, show the client a report and ship a fix as part of the subscription.

Do we need to change our systems?

No. We connect the agent to what you already have: fleet system, CRM, telephony, email, spreadsheets.

How much does it cost?

We quote after analysing the process. The price covers the launch and a subscription that scales with usage, billed for example per call minute or per vehicle. The call and analysis before the offer are free.

Explore further

Tell us about one process. We will tell you whether an agent can handle it and where to start.

Book a call