An agent talks to your customers, checks data or reads documents, and enters the results into your systems by itself. Inoro analyses every call, and every step the agent takes shows up in a report.
The agent says it is an AI at the start of every call. Difficult cases go to a person, with a ready summary.
Companies we work with
Product · AI agents
We build every agent around the client’s process and connect it to the fleet system, CRM, telephony, email or spreadsheets. The agent works by rules we write together and enters the results into your systems.
Hello, this is an AI assistant. I’m calling about the $115 instalment due on 28 October.
Product · Inoro
Inoro analyses calls of human agents and AI agents on the same criteria. Reports for every agent and the whole team update continuously, and every finding links to real calls.
Inoro also works without AI agents: it analyses the calls of the agents in your contact centre.
Discover Inoro at inoro.ai ↗What our clients say
Inoro reports show us why customers call, where their journey gets stuck and what they value in our calls. Every finding links to real calls, so we know right away what to fix in the process and in our service.
Industries where we deploy agents, and what the agent does there.
Debt collection and loans
The agent takes the repetitive part of arrears calls, and the team handles cases where a human decision matters.
Car rental and fleets
Every day the agent checks data the team has no time for, and takes claims at any hour.
Transport and logistics
CMRs, reports and confirmations arrive in many formats. The agent reads the documents, checks the data and moves it into your system.
Insurance
Customers report damage when it happens. The agent answers, collects the details and opens a claim in your system.
Contact centres and BPO
The agent takes repetitive cases and handles peaks without extra headcount. Inoro analyses 100% of calls by the AI agent and human agents.
Your process
To start, pick the process that costs your company the most time or money. We will tell you whether an agent can handle it.
Book a call about your processAI agent demo
The agent introduces itself as an AI, offers open slots and books a meeting with our team during the call. It speaks Polish.
We use agents in our own company too. This one books meetings; others prepare the morning report for the board, write briefs before client meetings and review projects.
How we work
To start, pick the process that costs your company the most time or money. We learn it first, then price the whole project. Everything before the offer is free.
You show us where you lose time or money today.
We write a document describing the process and the data we need.
We analyse the data on our side and prepare a quote based on it.
We connect the agent to your systems and teach it the process. We also prepare your team: who reads the agent’s report and who takes over cases from it.
With the subscription we keep watching the agent’s work. You can add another process at any time.
About us
We are a company from Poznań, Poland. We design every agent around one client’s process and look after it after launch.
Believes two things make a project succeed: trust between the people on both sides, and numbers the client can check. So he first agrees with the client’s board how to measure the agent’s result, and only then prepares an offer.
Writes about AI agents in business, ROI and choosing the first process.
Responsible for how the agent connects to client systems, which data it uses and how we monitor it after launch.
Writes about the technical side of agents: integrations, data and monitoring.
Partners and programmes
Technologies and programmes we build our agents and Inoro with.
SonioxSpeech recognition. Soniox models turn speech into text in Inoro and in our voice agents.
OVHcloudInfrastructure in the European Union. Some of our applications run on OVHcloud servers.
TBDCToronto Business Development Centre. We take part in the TBDC programme for technology companies.
AnthropicWe are part of the Anthropic startup programme.
FAQ
A typical bot answers questions and passes you on. An agent has access to your systems and finishes the task: it opens a ticket, changes a booking, checks data and sends a confirmation.
Yes. At the start of the call the agent says it is an AI assistant, as the AI Act requires. If the caller asks, it hands the case to a person.
We monitor its work continuously, so a mistake shows up in the daily report. We find the cause, show the client a report and ship a fix as part of the subscription.
The agent takes the repetitive part of the work and hands difficult cases to people with a summary, so the team focuses on what needs a decision. After launch we check what customers and staff say about it and improve it based on that.
No. We connect the agent to what you already have: fleet system, CRM, telephony, email, spreadsheets.
We quote after analysing the process. The price covers the launch and a subscription that scales with usage, billed for example per call minute or per vehicle. The call and analysis before the offer are free.
We process it in the European Union under a data processing agreement, and keep it for the period agreed with the client.
Contact
A 30-minute call. We will tell you whether an agent can handle the process and where to start.
Prefer to talk right away? Call the agent: +48 732 128 436
An agent talks to your customers, checks data or reads documents, and enters the results into your systems by itself. Inoro analyses every call, and every step the agent takes shows up in a report.
The agent says it is an AI at the start of every call. Difficult cases go to a person, with a ready summary.
Companies we work with
Product · AI agents
We build every agent around the client’s process and connect it to the fleet system, CRM, telephony, email or spreadsheets. The agent works by rules we write together and enters the results into your systems.
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Since the agent started checking drivers’ working hours every day and catching abuse. It analyses data nobody used to verify. The figure comes from the client’s own report.
| Driver | By GPS | Reported | Result |
|---|---|---|---|
| K-014 | 8:12 h | 9:30 h | mismatch 1:18 h |
| K-022 | 7:55 h | 8:00 h | OK |
| K-031 | 6:40 h | 8:00 h | mismatch 1:20 h |
| Supplier | Amount | USD | Status |
|---|---|---|---|
| {{r.vendor}} | {{r.amount}}{{r.rateTxt}} | {{r.pln}} | |
Product · Inoro
Inoro analyses calls of human agents and AI agents on the same criteria. Reports for every agent and the whole team update continuously, and every finding links to real calls.
Inoro also works without AI agents: it analyses the calls of the agents in your contact centre.
Discover Inoro at inoro.ai ↗1Overview
Call stages and handling of objections.
2Objections
How sales reps respond to customer objections.
3Sales reps
Rep results against the team.
4Calls
Calls with stages and objections.
What our clients say
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Industries where we deploy agents, and what the agent does there.
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Your process
To start, pick the process that costs your company the most time or money. We will tell you whether an agent can handle it.
Book a call about your processAI agent demo
The agent introduces itself as an AI, offers open slots and books a meeting with our team during the call. It speaks Polish.
We use agents in our own company too. This one books meetings; others prepare the morning report for the board, write briefs before client meetings and review projects.
How we work
To start, pick the process that costs your company the most time or money. We learn it first, then price the whole project. Everything before the offer is free.
You show us where you lose time or money today.
We write a document describing the process and the data we need.
We analyse the data on our side and prepare a quote based on it.
We connect the agent to your systems and teach it the process. We also prepare your team: who reads the agent’s report and who takes over cases from it.
With the subscription we keep watching the agent’s work. You can add another process at any time.
About us
We are a company from Poznań, Poland. We design every agent around one client’s process and look after it after launch.
Believes two things make a project succeed: trust between the people on both sides, and numbers the client can check. So he first agrees with the client’s board how to measure the agent’s result, and only then prepares an offer.
Writes about AI agents in business, ROI and choosing the first process.
Responsible for how the agent connects to client systems, which data it uses and how we monitor it after launch.
Writes about the technical side of agents: integrations, data and monitoring.
Partners and programmes
Technologies and programmes we build our agents and Inoro with.
SonioxSpeech recognition. Soniox models turn speech into text in Inoro and in our voice agents.
OVHcloudInfrastructure in the European Union. Some of our applications run on OVHcloud servers.
TBDCToronto Business Development Centre. We take part in the TBDC programme for technology companies.
AnthropicWe are part of the Anthropic startup programme.
FAQ
A typical bot answers questions and passes you on. An agent has access to your systems and finishes the task: it opens a ticket, changes a booking, checks data and sends a confirmation.
Yes. At the start of the call the agent says it is an AI assistant, as the AI Act requires. If the caller asks, it hands the case to a person.
We monitor its work continuously, so a mistake shows up in the daily report. We find the cause, show the client a report and ship a fix as part of the subscription.
The agent takes the repetitive part of the work and hands difficult cases to people with a summary, so the team focuses on what needs a decision. After launch we check what customers and staff say about it and improve it based on that.
No. We connect the agent to what you already have: fleet system, CRM, telephony, email, spreadsheets.
We quote after analysing the process. The price covers the launch and a subscription that scales with usage, billed for example per call minute or per vehicle. The call and analysis before the offer are free.
We process it in the European Union under a data processing agreement, and keep it for the period agreed with the client.
Contact
A 30-minute call. We will tell you whether an agent can handle the process and where to start.
Prefer to talk right away? Call the agent: +48 732 128 436
We will get back to you within one business day.